Understanding factors influencing questionnaire response rates to maximise retention in a long term complex intervention trial

Lane AJ., Down L., Wade J., Neal D., Hamdy F., Donovan J.

Methods ProtecT is an ongoing randomised trial of localised prostate cancer treatments in men currently aged 53-76 years (ISCRTN 20141297) with six years follow-up. Symptoms and QoL were collected annually by postal questionnaire with a reminder letter for non-responders at six weeks (phase I). Three additional interventions were sequentially investigated to increase retention. Firstly, clinical centre staff commenced telephoning non-responders at four weeks (phase II). A study pen was included with reminder letters and a shortened questionnaire was sent to non-responders at nine weeks (phase III). Questionnaire response rates over six months were compared by phase. 1279 participants were asked in the questionnaires about online completion. 18 participants gave in-depth interviews about trial follow-up which were transcribed verbatim and analysed thematically.

DOI

10.1186/1745-6215-12-s1-a134

Type

Journal article

Publisher

BioMed Central

Publication Date

2011-12-01T00:00:00+00:00

Volume

12

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