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Joanne Kitchin

BSc, PhD


Improvement Science and Human Factors Research Assistant

I am an Improvement Science and Human Factors Research Assistant based within the Quality, Reliability, Safety & Teamwork Unit (QRSTU) and my current role involves supporting training courses provided by the Patient Safety Academy and research projects focussing on patient safety.

I have a BSc in Human Factors from the University of Loughborough and have recently completed a PhD in Human Computer Interaction from the University of Birmingham, focussing on team and system dynamics during collaborative problem solving tasks. I have also gained experience of working within the medical device and consumer products domains.

Our work within the Quality, Reliability, Safety & Teamwork Unit is currently focused on designing and evaluating human factors interventions across a variety of healthcare settings including maternity, general practice, acute care and mental health.

I am particularly interested in exploring, developing and evaluating new ways of improving workplace environments and tasks, with a focus on the individual’s wellbeing.

I am always keen to learn more about human factors in all domains, and so whether you would like to find out more or have similar interests, please get in touch.