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- Quality, Reliability, Safety and Teamwork Unit Research Group
I study the interaction between people, technology and tasks to initiate and evaluate projects to improve system effectiveness, efficiency and patient safety. We take a human factors/ergonomics approach - fit the task to the human.
Through a combination of delivering training and working alongside front line hospital staff we trial interventions with tasks, processes, equipment and technology. Patient outcome and process measures are used to evaluate the effectiveness of different approaches and to implement projects where benefits are backed by evidence. One particular project I am working on is to develop a new referral system to facilitate the safe and expedient referral of patients to specialist tertiary care centres within the OUH NHS Trust.
My experience is in the discipline of human factors and user interface design, a systems approach that places the human user at the centre of the development process and draws upon knowledge of human capabilities and limitations to inform design. I have many years experience working on research, design and engineering projects in the rail and naval/maritime domains.
Within human factors my particular interest is aspects of cognitive psychology that influence human behaviour at work such as decision making and memory. The way healthcare technology interfaces with human goals and behaviour (for example through levels of autonomy) is an area I seek to research further.
I am a chartered member of the Institute of Ergonomics and Human Factors (IEHF) and keen to contribute to the development of the discipline in healthcare.