To make data collection easier, we’ve compiled the following FAQs from our interactions with data collectors in the past.
The episode ends at the time that the verified scan report is published.
All scans REQUESTED outside of the normal working hours of 9am to 5pm Monday-Friday are counted as unplanned. All scans where the RICHER tool (a communication tool developed by RESPOND) had to be used in the request also count as unplanned.